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Service

We provide computer network administration outsourcing service. This service aims at small and medium businesses which do not employ their own IT Administrator or which do not have any workforce to be in charge of this, e.g. by multiple job responsibilities. .It is also suitable for companies which require guaranteed high- quality and accessible services or which are inclined to focus solely on their core business.

The service includes the following:

  • administration of client stations and peripherals ( printers, scanners,…)
  • network infrastructure administration (switches, routers, Wifi AP, etc.)
  • server administration – see above
  • IP telephony administration ( optional)

The service includes the following activities:

  • continuous maintenance of customer HW and SW equipment. ( inspections, upgrading, prevention )
  • operational incidents solving ( malfunction, and emergency)
  • solving modification requirements ( new office networking)
  • technical support and consultancy
  • ICT tools delivery ( PC, notebooks, network )
  • consumer goods delivery ( toners, data media))

Outsourcing advantages for the customer:

  • guaranteed accessibility of service technicians
  • specialist team availability
  • latest technology expertise
  • providers take over responsibility for involved risks
  • cost reduction by not employing own ICT administrator